We are a Certified Company ISO 9001 version 2015 that is ready to offer you the best cleaning service in Panama (commercial, residential, industrial)
What is ISO
ISO is a quality management system that ensures that a company delivers a consistent level of quality to its customers through a rigorous process of ongoing quality review. The eight main focuses of business priciples associated with ISO certification are:
• Customer focus
• Leadership
• Involvement of team members
• Process approach
• System approach to management
• Continual improvement
• Factual approach to decision making
• Mutually beneficial supplier relationships
ISO Certification is a seal of approval of a 3rd party that a company runs in accordance with internationally recognized ISO management standards. It is a symbol of quality and commitment to product excellence and customer service ISO 9001:2015 CertifiedThroughout its history, Green Cleaning Services have always been recognized for its strong commitment to quality. ISO certification expands this commitment to all aspects of our business.
Continual improvement, preventive actions, quarterly audits, semi-annual managements reviews, and monitoring of key metrics are all aimed at providing you, the customer, with the right product, at the right price, delivered at the right time.
Our Principles- Certified Company ISO 9001 version 2015
ISO 9001 Certification (International Organization for Standardization) Standard recognizing a company or organization’s ability to meet product or service quality requirements.
Certification is intended to tell purchasers that the certificate holder has a system in place to deliver consistent products and services, that it conducts periodic internal audits of its system to assure that its key processes are functioning as intended, that it has a system for preventive and corrective actions, for measuring its key processes and for determining customer satisfaction with an eye toward improving the overall management system.
At Green Cleaning Services, we understand that service quality is achieved by meeting or exceeding our customers’ requirements, with every action, every day.
Certified Company ISO 9001 version 2015
100% customer satisfaction
Our Goal is 100% customer satisfaction. To do this, we must clearly define what is expected of us. Develop standards by which our employees will perform, and measure the results. These standards will be clear, concise, and measurable to allow us to track our performance against your service requirements.
Our quality program is based on: ISO-compliant, documented procedures, regular inspections, and frequent customer communications. We have developed Key Performance Indicators (KPI’s) that provide us with a dashboard for measuring and managing our performance on a daily basis.
Commitment to service excellence
Becoming ISO certified proves Green Cleaning Services commitment to service excellence. Green Cleaning Services will provide your company with dependable, professional cleaning: our managers and cleaning staff meet and exceed your expectations while building productive relationships.
Do you need a Certified Company in ISO 9001 version 2015? Quote now
