The Best Cleaning Company in Panama is one that knows its customers and knows how to take preventive measures to provide the best possible service in residences, offices and industries
Looking for a new janitorial service to clean your building?
Please study these requirements before selecting a new cleaning company for your building in Panama.
Best Cleaning Company in Panama
Insurance and Bonding
All reputable janitorial services should carry general liability insurance and janitorial bonding. General liability insurance is the most common form of commercial insurance a business can carry. It protects that business, the employees and the customers from claims resulting from property damage, bodily injuries, advertising lawsuits, as well as broken furniture and equipment.
Professional, Background Checked, Employees
As a blue-collar, labor intensive industry, a cleaning company is only as good as its management, supervisors, and front-line cleaners.
Professionalism speaks volumes about a business. Are the cleaners friendly and approachable when in your space, or are they closed off?
How does your account manager respond and rectify a adverse situations? Is he or she defensive and hard-headed, or are they apologetic and proactive?
Background checks are important for screening employees – these checks aren’t performed to blindly eliminate any prospective candidates, but rather to learn more about an individual.
Background checks are especially important for janitorial service companies because employees often have keys and security codes to expensive buildings housing expensive items.
Clear and Transparent Pricing
Here are some questions and factors to consider with janitorial service pricing:
1. Am I billed per hour, per cleaning or per month?
2. Is equipment, chemicals, and supplies included in billing?
3. Are there price increases?
4. What are the terms ?
5. How can I pay ?
Best Cleaning Company in Panama
Quality Control
Checklists
In the cleaning industry, it’s crucial for cleaning employees to understand what is required at the client’s facility, plus a checklist allows them to double-check their work for completion.
Supervisor Inspections
An inspection by a supervisor accomplishes many goals. An inspection can be scheduled or random. It provides an evaluation of the current state of the facility. It allows the supervisor to work with the cleaner in person and on site. It’s a great tool to keep cleaning employees on their toes and performing work to the highest level. It also enables the company to pinpoint areas of improvement for both the cleaner and the client’s job site.
Client Communication
Interacting with your clients on a regular basis is extremely important for maintaining a level of communication that allows for feedback – whether it be a small complaint or a larger issue. This can be accomplished through simple emails, monthly satisfaction surveys, or quarterly in-person walk-throughs at the client’s facility.
Preventive actions
After an inspection of the supervisor or communication with the client if there is an adverse situation that requires rectification, corrective measures must be taken in the case and actions taken to prevent this from happening again. This can be achieved through an employee meeting, a training session or an on-site visit.
Green Cleaning Services believes in continuous improvement that is why it places special attention on the interpersonal relationships of its employees, in addition to guaranteeing quality processes, it is proud to say that it is certified with ISO 9001 Quality Standards and Industry Management Standards of the Cleaning (CIMS).
